Senior Business Analyst Order to Cash Specialist

3 weeks ago

Mississauga, Ontario, Canada Purolator Inc Full time
About the Role

Purolator Inc is seeking a highly skilled Senior Business Analyst to join our team in the Order to Cash process. As a key member of our team, you will be responsible for providing functional subject matter expertise for all order to cash processes within SAP and legacy systems.

Key Responsibilities
  • Provide input and recommendations to IT resources on functional system requirements and act as a validation and quality assurance professional across the different stages of the Testing lifecycle as it relates to all Order to Cash (OTC) functions.
  • Support all OTC functions in ensuring complete analytical and testing coverage of all system implementations that impact the Order to Cash process in all lines of business.
  • Be responsible for supporting the stabilization activities and issue resolutions of OTC as well as be the Subject Matter expert within OTC.
  • Assist with the completion of detailed scope and business requirements.
  • Develop business requirements, read and understand all functional requirement documents and understand testing scope, develop test scripts, prioritize testing activities, execute all test scripts and report defects, define severity and priority of defects, carry out regression testing every time changes are made to code to fix defects.
  • Functional expert and lead hand for all order to cash functions acting in a leadership capacity.
  • Provide support to the order to cash functions and review processes regularly to implement adequate controls, identify gaps and suggest areas for process improvements.
  • Act as testing and process lead for the Order to Cash team responsible for coaching and training other team members including providing functional advice and process recommendations to other team members.
  • Work with team members to help identify areas for technical skill development.
  • Onboard new team members.
  • Provide leadership and guidance in the Lean and Continuous Improvement transformation.
  • Facilitate continuous improvement project teams to improve processes and give support to areas within order to cash.
  • Leads employees through workshops designed to improve work processes to reduce cycle and process time.
  • Facilitate 5-S and KAIZEN Lean events.
  • Process billing errors and manage error handling processes.
Requirements
  • Intimate knowledge of SAP S4 Hana.
  • Proficiency in Microsoft Excel & Outlook.
  • Ability to perform complex formulas in excel and create pivot tables.
  • Knowledge in structuring of process and controls, developing monitoring criteria and systems, effective communication, facilitating and leading change management, process improvement, Lean, Six sigma.
  • Equivalent to University Graduation in General Courses – Business Administration or Accounting.
  • Recognized diploma or Certification related to Business/System Analytics or Testing Analytics.
  • Developed proficiency of Microsoft Office and SAP FI/CO is essential.
  • Knowledge of GAAP principles an asset.
  • Over 4 years and including 5 years (generally progressive experience).
  • Ability to multi-task and analyze complex billing data with minimal direction.
  • Leadership qualities, needs to be an independent thinker.
  • Previous experience testing on SAP BRIM and FICA an asset.

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