Restaurant Team Lead

3 weeks ago


Newcastle, Canada Subway Sandwiches Full time
Job Summary

We are seeking a highly skilled Shift Operations Manager to join our team at Subway Sandwiches. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during peak hours.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting our high standards.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Administration: Prepare and submit reports, and maintain accurate records of sales, inventory, and staff performance.
Additional Responsibilities
  • Support for Persons with Disabilities: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths: Provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Requirements
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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