Business Channel Development Manager

2 weeks ago


Brampton, Ontario, Canada Toromont Cat Full time
About the Role

This is a challenging and rewarding opportunity to join the Toromont Cat Power Systems team as a Business Channel Development Manager. As a key member of our team, you will be responsible for driving the growth and development of our various business channels, including our Power Systems services business.

Key Responsibilities
  • Develop and implement strategies to drive growth and development of our business channels, including our Power Systems services business.
  • Manage the business relationship with our dealer network, including outlining and communicating operational requirements under the dealer agreement.
  • Collaborate with our dealer network to identify opportunities for improvement and work together to implement solutions.
  • Work with our aftermarket leadership to ensure performance is included in and reported correctly through each respective business unit.
  • Develop and implement strategies to support growth plans and merchandising programs.
  • Define, evaluate, and develop the capabilities of our dealer network for both parts and service support.
  • Provide training and support to our dealer network to ensure they have the necessary skills and knowledge to represent our products effectively.
  • Participate in industry events and activities to stay up-to-date on industry trends and best practices.
Requirements
  • 2-4 years of relevant experience in a business development or channel growth role.
  • College diploma in Business and/or Engineering and/or Mechanics or Business Degree.
  • Bilingual (English and French, spoken and written) is an asset.
  • Effective communicator and team player, ability to build rapport with others at any organizational level or role.
  • Sense of urgency, and an ability to recognize and act on customer and dealer priorities.
  • Ability to influence and gain buy-in without direct reporting authority, both with teams inside and outside of Toromont's organization.
  • Ability to apply critical thinking to solve problems involving multiple organizations.
  • Knowledge of service operations, including technician and customer communication, dispatch processes, administration of work orders and warranty.
About Toromont Cat Power Systems

Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control.



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