Veterinary Assistant

1 week ago

Vancouver, British Columbia, Canada VCA Full time
Key Responsibilities

As a Veterinary Assistant, Receptionist, you will be responsible for ensuring the efficient and effective daily operation of the hospital. Your primary responsibility is to provide exceptional customer service to our clients and their pets.

Key Attributes
  • Assist veterinary staff with various tasks and treatments
  • Create a warm and welcoming environment for our patients and pet parents
  • Create a positive, low-stress atmosphere for our clients and patients
  • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
  • Compassion and nurturing attitude
  • Ability to remain calm in stressful situations and to adapt to changing situations
  • Efficient in carrying out assignments independently
  • Takes initiative to complete tasks throughout the day
Additional Responsibilities

In addition to the above responsibilities, you will also be responsible for:

  • Answering a multiline phone system and tracking and booking appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Responding and managing email correspondence; clients, referring veterinarians & internal office messages
  • Admitting and discharging pet patients Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
  • Scheduling appointments
  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
  • Strong organizational skills
  • Willingsness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
  • Previous customer service or front desk experience in hospitality or retail is an asset
What We Offer

As a member of the VCA team, you will have access to a range of benefits and opportunities, including:

  • RRSP Employer 5% Match Program – saving for your future just got easier
  • VCA Canada RRSP Student Loan - Ask us more
  • A caring culture of Wellness and Appreciation
  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
  • Competitive wages and health/dental benefits
  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • Extra perks like shopping discounts and cool wellness apps

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Chief Veterinary Officer

    1 month ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $180,000 - $230,000

    As a pivotal member of Juno Veterinary, you will be at the forefront of establishing our presence in a new market. Your role will encompass enhancing brand visibility, collaborating with Talent Acquisition to devise a robust recruitment strategy for our new clinic, and overseeing the training and onboarding of a fresh team. You will work closely with the...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This leadership role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and...

  • Veterinary Team Manager

    3 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Role at Juno Veterinary, IncWe are seeking a passionate and experienced Registered Veterinary Technician (RVT) to join our team as a Lead RVT. This leadership role will be responsible for coaching, developing, and motivating our team of RVTs to deliver exceptional animal care and support our mission to build the next generation of veterinary...

  • Veterinary Team Manager

    3 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Role at Juno Veterinary, IncWe are seeking a passionate and experienced Registered Veterinary Technician (RVT) to join our team as a Lead RVT. This leadership role will be responsible for coaching, developing, and motivating our team of RVTs to deliver exceptional animal care and support our mission to build the next generation of veterinary...

  • Veterinary Team Manager

    3 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Role at Juno Veterinary, IncWe are seeking a passionate and experienced Registered Veterinary Technician (RVT) to join our team as a Lead RVT. This leadership role will be responsible for coaching, developing, and motivating our team of RVTs to deliver exceptional animal care and support our mission to build the next generation of veterinary...

  • Veterinary Team Manager

    3 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Role at Juno Veterinary, IncWe are seeking a passionate and experienced Registered Veterinary Technician (RVT) to join our team as a Lead RVT. This leadership role will be responsible for coaching, developing, and motivating our team of RVTs to deliver exceptional animal care and support our mission to build the next generation of veterinary...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and knowledgeCollaborate...

  • Veterinary Team Manager

    6 days ago

    Vancouver, British Columbia, Canada Juno Veterinary, Inc Full time $35 - $39

    Lead RVT Opportunity at Juno Veterinary, IncWe are seeking a skilled and passionate RVT to join our team as a Lead RVT. This role will involve coaching, developing, and motivating a team of RVTs to help us achieve our mission of providing exceptional veterinary care.Key Responsibilities:Coach and develop RVTs to enhance their skills and knowledgeCollaborate...

  • Veterinary Assistant

    2 days ago

    Vancouver, British Columbia, Canada VCA Full time

    Job Title: Veterinary AssistantWe are seeking a reliable and compassionate Veterinary Assistant to join our team at North Shore Animal Hospital in North Vancouver, BC.Job Summary:The successful candidate will be responsible for providing exceptional client care, assisting veterinary staff with various tasks and treatments, and maintaining a clean and...

  • Veterinary Assistant

    2 days ago

    Vancouver, British Columbia, Canada VCA Full time

    Job Title: Veterinary AssistantWe are seeking a reliable and compassionate Veterinary Assistant to join our team at North Shore Animal Hospital in North Vancouver, BC.Job Summary:The successful candidate will be responsible for providing exceptional client care, assisting veterinary staff with various tasks and treatments, and maintaining a clean and...

  • Veterinary Assistant

    3 days ago

    Vancouver, British Columbia, Canada VCA Full time

    Job Title: Veterinary AssistantWe are seeking a reliable and compassionate Veterinary Assistant to join our team at North Shore Animal Hospital in North Vancouver, BC.Job Summary:The successful candidate will be responsible for providing exceptional client service, assisting veterinary staff with various tasks and treatments, and maintaining a clean and...

  • Veterinary Assistant

    4 days ago

    Vancouver, British Columbia, Canada VCA Full time

    Job Title: Veterinary AssistantWe are seeking a reliable and compassionate Veterinary Assistant to join our team at North Shore Animal Hospital in North Vancouver, BC.Job Summary:The successful candidate will be responsible for providing exceptional client service, assisting veterinary staff with various tasks and treatments, and maintaining a clean and...

  • Veterinary Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada VetCare Canada Full time

    North Vancouver Pet Hospital is a leading veterinary practice in North Vancouver, BC, dedicated to delivering exceptional patient care in a collaborative and compassionate environment. About the Role: Veterinary Assistant Counsel and educate clients on animal care, medication, home care, vaccination requirements, and preventative healthcare recommendations...