Branch Manager
4 days ago
We are seeking a highly skilled and experienced Branch Manager to oversee our Regina branch and lead our Secured Transport team within the Cash Services Division.
About the Role:
- Reporting to the Regional VP of Operations, you will be responsible for planning, organizing, and managing the work of your team to ensure customer satisfaction.
- You will continuously review day-to-day operations to optimize resources, improve profitability, and customer service, implementing changes as necessary.
- Oversee the development and monitor adherence to the branch budget, ensuring all relevant legislative and regulatory requirements are met.
- Provide coaching and mentoring to the management team, setting clear objectives, communicating openly, and monitoring performance.
- Ensure staff maintain a high level of customer care and maintain a good relationship between management and the union.
- Work with HR to apply corporate policies to manage disciplinary matters, including dismissals, grievances, absenteeism, and health and safety issues.
- Conduct investigations to determine causes of transportation accidents and improve safety procedures.
Requirements:
- 5-8 years' experience in management of unionized employees or equivalent.
- Transportation/logistics services industry experience (cash, courier services, etc.).
- Knowledge of best practices in health and safety in a unionized work environment.
- Knowledge of WSBC reporting and claim management processes.
- Excellent written and verbal communication skills (English).
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Valid driver's licence with a good driving record.
- Hold a valid restricted PAL (Possession and Acquisition Licence), an asset.
- Proven Operations experience in a senior management capacity.
- Excellent union relationship management experience.
- Excellent negotiation, interpersonal, analytical, and problem-solving skills.
- Highly customer-service and results-oriented.
- Ability to manage the implementation of strategic objectives.
- High degree of integrity, trustworthy.
About GardaWorld:
GardaWorld is the #1 supplier of cash services in North America, offering a unique opportunity for career growth and development.
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