Assistant Store Manager

4 days ago


London, Ontario, Canada Accoravillage Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team at CF Masonville Place. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and fostering growth and development within the team.

Key Responsibilities
  • Coach and motivate the team to deliver outstanding customer experiences and drive sales.
  • Ensure high levels of customer satisfaction by being knowledgeable about all products offered.
  • Train and grow a team focused on delivering exceptional experiences to our community through coaching and feedback.
  • Generate business results and achieve key performance indicators.
  • Deliver sales, customer experience, merchandising, visual, and operational expectations.
  • Act as a partner between customers, sales associates, and store leadership.
  • Stay up-to-date on product knowledge and current or upcoming trends.
  • Contribute to a positive and inclusive work environment.
  • Support key initiatives as empowered by and in partnership with the Store Manager.
  • Take a proactive approach to growing the business through community outreach.
Requirements
  • Minimum 2 years of retail management experience.
  • Passionate and knowledgeable about streetwear and sneaker culture.
  • Experience supervising, training, and coaching sales associates.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
  • High level of ethics, values, integrity, and trust.
  • Flexible availability – including nights, weekends, and holidays.

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