Relationship Manager

3 weeks ago

Montreal, Quebec, Canada CIBC Full time

Job Title: Relationship Manager

Company: CIBC Bank

We are a leading financial institution dedicated to building long-term relationships with our clients. We are seeking a talented and passionate professional who is committed to delivering exceptional client service.

At CIBC Bank, we empower our team members to make a significant contribution and be valued for who they are and what they do. Our team relies on your strengths and ambitions to drive business growth and customer satisfaction.

Key Responsibilities:

  • Collaborate with internal teams to support client requests and ongoing activities.
  • Act as the primary contact for clients on daily inquiries and requests.
  • Coordinate changes to account information and signatures.
  • Identify cross-selling opportunities and direct them to appropriate partners.
  • Support assigned clients, Cash, and Relationship Managers in Commercial Banking.

Key Requirements:

  • Demonstrate a deep knowledge of cash management products and services.
  • Ability to manage multiple activities with different levels of complexity within tight deadlines.
  • Customer service experience and the ability to adapt to diverse client needs.

Your Attributes:

  • You prioritize customer needs and are committed to finding the right solutions.
  • You are goal-oriented and motivated to make a difference.
  • You uphold values of trust, teamwork, and accountability.
  • You are fluent in French and English.

What CIBC Bank Offers:

  • Competitive salary and performance-based compensation.
  • Comprehensive benefits package and retirement savings plan.
  • Opportunities for career growth and development.

Job Type: Permanent

Weekly Working Hours: 37.5

Skills: Interpersonal communication, Active listening, Customer experience, Customer relationship management, File maintenance, Budget preparation, Presentation skills

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