Medical Office Coordinator

2 weeks ago


Prince George, British Columbia, Canada Accent Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Accent Dental. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our dental team.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directing them to the appropriate area or contact.
    • Provides basic information to clients and the public, ensuring a positive and welcoming experience.
  • Communication and Scheduling
    • Obtains and processes information required to provide customer service, ensuring accuracy and efficiency.
    • Schedules and confirms appointments, maintaining a high level of organization and attention to detail.
  • Administrative Tasks
    • Operates the switchboard or telephone system, handling incoming and outgoing calls with professionalism.
    • Orders office supplies, ensuring a well-stocked and efficient work environment.
    • Records and relays information, maintaining accurate and up-to-date records.
    • Performs data entry, accurately and efficiently processing patient information.
    • Performs basic bookkeeping tasks, ensuring financial accuracy and compliance.
  • Customer Service
    • Provides exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
    • Answers telephone calls and relays messages, ensuring seamless communication.
  • Work Environment
    • Works in a fast-paced dental office environment, maintaining a high level of energy and productivity.
    • Collaborates with the dental team to ensure seamless patient care and administrative support.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a medical office setting.
  • Ability to work in a fast-paced environment, maintaining a high level of organization and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to operate a switchboard or telephone system, and perform basic bookkeeping tasks.
  • Proficiency in data entry and record-keeping.
  • Ability to work in a team environment, collaborating with the dental team to ensure seamless patient care and administrative support.


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