Food Service Team Member

2 weeks ago


Niverville, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Team Member at Tim Hortons. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service: Prepare and package food and beverages to order, ensuring accuracy and quality.
  • Customer Service: Provide friendly and attentive service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Cleanliness and Sanitation: Maintain a clean and sanitary work environment, adhering to health and safety standards.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives, supporting a positive and inclusive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Previous experience in a food service or customer-facing role is an asset.
  • Language: English language proficiency.
Work Environment

As a Food Service Team Member at Tim Hortons, you will work in a fast-paced environment with a focus on providing excellent customer service. You will be required to stand for extended periods and work under pressure to meet customer demands.

Personal Qualities
  • Client Focus: A strong commitment to providing exceptional customer service and ensuring a positive dining experience.
  • Efficient Interpersonal Skills: Ability to communicate effectively with colleagues and customers, building strong relationships and resolving conflicts in a professional manner.
  • Reliability: A strong work ethic and ability to maintain a high level of productivity and efficiency.
  • Team Player: A willingness to collaborate with colleagues and support a positive and inclusive work environment.
Support for Diversity and Inclusion

At Tim Hortons, we are committed to creating a welcoming and inclusive work environment for all employees and customers. We offer support for persons with disabilities, newcomers and refugees, youth, veterans, Indigenous people, and visible minorities.



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