Fragrance Advisor
1 week ago
About the Role:
We are seeking a skilled Fragrance Advisor to join our team at Hudson's Bay. As a Fragrance Advisor, you will be responsible for providing exceptional customer service and expertise in the fragrance department.
Key Responsibilities:
- Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
- Build long-term partnerships and a client base through establishing and maintaining strong customer relationships
- Promote sales of beauty products and provide information on new or existing products and services
- Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers
- Leverage product knowledge as a differentiating factor in the service experience
- Understand the competitive market and be aware of trends and new products
- Assist in the execution of special events, seasonal gift with purchase, and holiday programs
Requirements:
- Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services
- Good knowledge of various beauty products and services available
- Ability to conduct sit-down makeup and skincare consultations and demonstrate application
- Commitment to providing excellence in customer service
- Full flexibility with schedule (including evenings and weekends)
About Hudson's Bay:
Hudson's Bay is a leading retailer of fashion and beauty products. We are committed to providing exceptional customer service and creating a welcoming and inclusive shopping environment.
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