Receptionist

2 days ago

Richmond, British Columbia, Canada Richmond Country Club Careers Full time
Job Title: Receptionist

We are seeking a highly skilled and enthusiastic Receptionist to join our Racquets and Athletics team at the Richmond Country Club. As a Receptionist, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience for all.

Key Responsibilities:
  • Provide warm and welcoming greetings to members and guests
  • Manage incoming calls and direct them to the appropriate department or person
  • Control the main switchboard and handle reservations, inquiries, and other administrative tasks
  • Monitor and administer Racquets, Athletics, and Aquatics rules and procedures
  • Assist departments with administrative tasks and provide support to the Racquet Office Supervisor or Director, Racquets & Athletics
  • Correspond with members and guests via email or in person
  • Handle shipments and communicate with other departments
  • Monitor front/side door cameras and confirm guest registration
  • Arrange for courier services and accept incoming deliveries
  • Issue key fobs and maintain locker records
  • Assist with court bookings and accept guest credit/debit payments
  • Bill members for purchases and prepare club gift certificates
  • Carry out opening and closing procedures and schedule appointments for members
  • Prepare balls and attendance sheets for league sport events and social events
Requirements:
  • 1-year minimum working experience in a similar Administrative role
  • Preferrable environment: experience in office or fitness center reception
  • Strong communication skills
  • Multi-tasking and organizational skills
  • Detail-oriented and dependable
  • Punctual and energetic attitude
  • Ability to work with a team and flexibility to meet work shift demands
Working Conditions:

This is an on-site position, working in an indoor office environment. The successful candidate will be required to work 5 hours per shift, 2 days per week on Mondays and Thursdays from 4 pm to 9:30 pm, with the potential to work weekends and holidays.

The Richmond Country Club offers a competitive salary of $17.50 per hour and a range of benefits, including on-site free parking, staff meal plan, and use of the Golf course, Tennis courts, and gym (subject to off-peak hours). We are an Equal Employment Opportunity (EEO) enthusiast and welcome applications from diverse candidates.

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