Content Management Specialist
4 days ago
About the Role
We are seeking a highly skilled Content Management Specialist to join our team at Global Excel Management Inc. As a Content Management Specialist, you will play a critical role in ensuring the consistency, efficacy, and impact of our customer-facing content.
Key Responsibilities
- Develop and implement content strategies to support business objectives and customer feedback
- Prioritize content updates and refresh existing content to ensure relevance, accuracy, and alignment with industry best practices
- Transform technical content into engaging and audience-friendly content
- Establish evaluation protocols to quantify content efficacy and impact
- Collaborate with internal and external partners to ensure translated content is accurate and relevant
Requirements
- Bachelor's degree in marketing, communications, or equivalent work experience
- Five years of experience in content or knowledge base maintenance
- Proven ability to manage multiple projects and seek internal validation and feedback
- Experience overseeing translations and managing multiple languages
- Outstanding communication skills in English and French, with other languages an asset
- Attention to detail and exceptional organizational skills
What We Offer
- A competitive compensation package, including base salary, performance bonus, and benefits
- A professional future with opportunities for growth and development
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