Dealer Registration Specialist
2 days ago
We are seeking a highly organized and detail-oriented Dealer Registration Clerk to join our team at OPENLANE. As a Dealer Registration Clerk, you will be responsible for collecting and processing legal forms, providing excellent customer service, and updating data in a timely and accurate manner.
Key Responsibilities:
• Collect and process legal forms in a timely manner
• Provide excellent customer service to internal and external customers
• Update data in a timely and accurate manner
• Perform filing and administrative duties as required
• Assist with daily auction day duties as needed
• Answer customer inquiries through email, phone calls, or in person
• Keep records of customer interactions and process customer accounts
• Identify and assess customers' needs to achieve satisfaction
• Handle customer complaints and provide appropriate solutions
Requirements:
• High School diploma or equivalent in education
• 2-4 years of experience in retail or hospitality industry
• Superior customer service skills
• Detailed and accurate with follow-through
• Ability to multi-task and manage time effectively
• Excellent communication and problem-solving skills
• Ability to work under pressure and adapt to changing environments
About Us:
At OPENLANE, we make wholesale easy for our customers to be more successful. We're a technology company building the world's most advanced digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights. We're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
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