Retail Store Manager

22 hours ago

Richmond Hill, Ontario, Canada Accoravillage Full time
Store Manager Job Description

At Kitchen Stuff Plus, we're looking for a skilled Store Manager to oversee our retail store operations. As a key member of our team, you'll be responsible for ensuring exceptional customer service, driving sales and profitability, and maintaining a positive store environment.

Key Responsibilities:
  • Oversee store operations, including customer satisfaction, financial performance, and strategic planning
  • Manage store expenses and operational performance to maximize store profit
  • Regularly review store environment and key business indicators to identify problems and opportunities for improvement
  • Mentor and guide associates to ensure they're well-trained and able to provide excellent service
  • Prepare and present performance evaluations and conduct disciplinary actions as needed
  • Anticipate and address talent needs through proactive recruitment, staffing, and training
  • Plan and manage labor to meet business needs
  • Maintain knowledge of product selection, location, features, and benefits, as well as in-store promotions and marketing initiatives
  • Provide exceptional customer service while achieving sales and conversion goals
Requirements:
  • Progressive retail experience with a proven ability to achieve and exceed sales targets
  • Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls
  • Exceptional customer service skills with a talent for building customer loyalty
  • Ability to quickly develop in-depth knowledge of local market business conditions and competitive environment
  • Computer skills and ongoing training and development
About Kitchen Stuff Plus:

We're an award-winning Canadian retailer of modern, unique, and affordable home solutions. We're committed to creating a diverse and inclusive environment for all our employees and customers. We're an equal opportunity employer and welcome applications from all qualified candidates.

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