Program Administrative Coordinator

2 weeks ago

Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

We are seeking a highly organized and detail-oriented Program Administrative Assistant to join our LINC team at DIVERSEcity Community Resources Society in Surrey, BC. This part-time position consists of 14.25 hours per week.

The successful candidate will be responsible for the day-to-day administration of the LINC program, which serves a student body of approximately 250 students.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage client wait lists, ensuring accurate and up-to-date records.
  • Process student registrations, following up as needed to ensure all documentation is complete.
  • Maintain accurate and up-to-date files, including record keeping in iCare.
  • Liaise with LINC instructors and daycare staff to ensure seamless program delivery.
  • Perform administrative tasks, including preparing student letters, class lists, and attendance sheets.
  • Process client referrals and ensure timely follow-up.
  • Contribute to opening and closing procedures, ensuring a smooth and efficient program operation.
  • Assist with program supplies inventory and perform other administrative duties as required.

Requirements:

  • Post-secondary training in Office Administration or a related field.
  • Minimum 2 years of experience in an office environment, preferably in a funded program or non-profit setting.
  • Exceptional written and oral English language communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, MS Teams), iCare, and other databases.
  • Minimum 50 WPM typing speed.
  • Ability to work independently and collaboratively in a dynamic group environment.
  • Criminal Record Check is a requirement of employment.

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