Junior IT Support Specialist

2 days ago

Burlington, Ontario, Canada Destination Auto Group Full time
Full-Time Junior IT Support Specialist

Destination Auto Group is seeking a highly skilled and motivated Junior IT Support Specialist to join our team at our Burnaby head office.

Key Responsibilities:

  • Provide technical support for computer systems, software, and hardware for head office and remote dealerships.
  • Perform on-site and remote troubleshooting to resolve technical issues.
  • Communicate effectively with employees to understand and resolve various issues.
  • Manage and upkeep records of events in tracking system.
  • Network support and diagnose various network issues.
  • Perform other various duties assigned by management.

Requirements:

  • Technical understanding of Microsoft Windows 10, 11, Windows Server 2016/19/25, and Windows Active Directory.
  • Understanding of Microsoft Office 365 suite of products, including Excel, Word, PowerPoint, Outlook, OneDrive, SharePoint, etc.
  • General computer hardware technical skills and knowledge and understanding of storage, virtualization, and networking technologies.
  • A+ and Network+ certifications are an asset, but not required.
  • Helpdesk experience recommended, but not required.
  • Certification or Diploma in a Network Administrator program or relevant field.
  • Be able to multitask, prioritize and adapt in a fast-paced environment.
  • Excellent interpersonal, communication and relationship skills.
  • Strong independent worker with excellent time management.
  • Have a valid British Columbia driver's license.

What We Offer:

Destination Auto Group is an equal opportunity employer and offers a competitive compensation package.

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