Telecommunications Specialist

2 weeks ago

Ottawa, Ontario, Canada Randstad Digital Full time

Job Summary

Randstad Digital is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in the design, implementation, and maintenance of our business systems.

Key Responsibilities

  • Work with the Services Architect and the Technical Team Lead on the overall design of our business systems
  • Perform design review(s) and code reviews to ensure high-quality solutions
  • Collaborate with the team to test changes and additions related to overall design
  • Troubleshoot and resolve issues in a timely and efficient manner
  • Develop and execute detailed test plans and test cases to ensure system reliability and quality
  • Record results from detailed test cases and provide detailed understanding of the system
  • Develop and maintain detailed knowledge of voice networks and the positioning of our Toll Free solution within the network
  • Develop and maintain strong knowledge of Microsoft Office suite for creating testing reports, MOPs, test cases, specification documents, etc.

Requirements

  • Minimum of years of experience in Business Analysis, Telecommunications, and Agile methodologies
  • Strong knowledge of ConceptWave Toll Free SMS application for provisioning
  • High-level knowledge of SOMOS 800 database and basic transaction types
  • Able to build and execute detail test plans and test cases
  • Ability to execute and record results from detailed test cases
  • Detailed understanding of the Agnity Communication Application CAS platform
  • Strong knowledge of voice networks and the positioning of the Toll Free solution within the network
  • Knowledge of Microsoft Office suite for creating testing reports, MOPs, test cases, specification documents, etc.

Preferred Qualifications

  • Fluency in English
  • French language skills highly desired
  • Ability to work remotely and onsite in Ottawa as required

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