Assistant Store Manager

2 weeks ago

Oakville, Ontario, Canada Torrid Full time

About Torrid

Torrid is a leading fashion retailer that celebrates every shape, size, and curve of our customers. Our stores offer an exciting, one-of-a-kind shopping experience that sets us apart from the rest.

Our Culture

We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training, and development. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

The Role

As an Assistant Store Manager, you'll play a key role in creating a team environment that fosters inclusivity and positive connections. You'll support the Store Manager in directing and leading the team to achieve store objectives, including sales and profit goals, recruiting, performance management, training, and development.

Key Responsibilities

  • Partner with the Store Manager to ensure the store is achieving company objectives and key performance indicators (KPIs)
  • Provide leadership in running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
  • Support the Store Manager in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop
  • Maintain an effective and open line of communication with the Store Manager and District Manager

Requirements

  • At least six months of specialty/apparel retail management experience with a proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience
  • Flexibility and ability to adapt to changing situations, environments, challenges, job duties, and work schedules
  • Fashion focus and staying on top of current trends

Physical Requirements

  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What We Offer

We offer a comprehensive package of benefits to our employees, which may include:

  • Flexible schedules, sick and personal time, associate discount, monthly bonus potential, mental health resources, and employee stock purchase program (ESPP)

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