Retail Store Department Head

7 days ago


Arctic Bay, Canada The North West Company LP Full time
Job Summary

We are seeking a highly skilled and experienced Department Head to lead our retail store team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the store, supervising staff, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Lead and motivate a team of staff members, providing guidance and support to ensure excellent customer service and sales performance.
  • Hiring and Training: Recruit, hire, and train new staff members to ensure a skilled and knowledgeable team.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing levels and optimal store performance.
  • Sales and Customer Service: Sell merchandise and provide exceptional customer service to drive sales growth and customer satisfaction.
  • Issue Resolution: Resolve customer complaints, supply shortages, and other issues that may arise in a timely and professional manner.
Benefits
  • Government Programs: We are a recognized employer, offering a range of government programs and benefits.
  • Health Benefits: Enjoy comprehensive health benefits, including dental, disability, and healthcare plans.
  • Financial Benefits: Take advantage of group insurance benefits, life insurance, and a Registered Retirement Savings Plan (RRSP).
  • Long-Term Benefits: Enjoy maternity and parental benefits, as well as other long-term benefits.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail store leadership role.

Work Environment: Our retail store operates 37.5 hours per week, with a permanent work term and English as the primary language of communication.



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