Residence Services Coordinator

1 week ago

Toronto, Ontario, Canada Humber College Full time
Job Summary

We are seeking a highly organized and customer-focused Residence Services Assistant to join our team at Humber College. As a key member of our Front Desk Operations team, you will provide exceptional support to students and guests, ensuring a seamless and welcoming experience.

Key Responsibilities
  • Provide accurate and timely information to students, guests, and contractors, utilizing software applications to maintain up-to-date records.
  • Direct calls, visitors, and contractors to the right place or staff person, ensuring efficient communication and resolution.
  • Collaborate with the conference team, residence administrative staff, residence assistants, and maintenance and housekeeping staff to ensure guest and student/guest service standards are met.
  • Sign in contractors and guests, verify resident identification, and distribute mail, maintaining a secure and organized environment.
Requirements
  • Certificate or equivalent in Public Relations or Hospitality.
  • 2 years of hotel, front desk, or residence experience preferred.
  • Excellent interpersonal, listening, and customer service skills.
  • Ability to work well under pressure, demonstrating confidence and good judgment.
  • Computer literacy with knowledge of email software and Microsoft Office Suite.
  • Consistent attention to detail and organizational skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a meaningful impact at Humber College.

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