Hotel Front Desk Associate

5 days ago


Kamloops, British Columbia, Canada Days Inn Full time
Hotel Receptionist Job Description

We are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Days Inn. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Complaint Resolution: Investigate and resolve guest complaints and claims in a professional and courteous manner.
  • Front Desk Operations: Process group arrivals and departures, take and cancel room reservations, and balance cash and complete balance sheets.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 38 hours per week.

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Days Inn.



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