Administrative Support Specialist

2 weeks ago

Toronto, Ontario, Canada Landbird Immigration Services Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Landbird Immigration Services. As an Administrative Assistant, you will play a vital role in supporting our staff and clients by providing exceptional administrative support.

Key Responsibilities
  • Education and Training
    • Assist with staff development and training programs
  • Operational Support
    • Plan and coordinate daily operations, ensuring seamless workflow and efficient use of resources
    • Schedule and confirm appointments, meetings, and events
    • Manage and maintain accurate records and databases
  • Communication and Customer Service
    • Provide exceptional customer service to clients and internal stakeholders
    • Answer and direct telephone calls, emails, and other inquiries
    • Respond to client inquiries and concerns in a timely and professional manner
  • Administrative Support
    • Perform data entry, record-keeping, and other administrative tasks as required
    • Assist with special projects and initiatives as needed
    Requirements
    • Education
      • Bachelor's degree or equivalent experience
    • Experience
      • Minimum 7 months of experience in an administrative role
      • Permanent employment
      • English language proficiency
      • 35-40 hours per week

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