Relational Security Officer

7 days ago

Vancouver, British Columbia, Canada Provincial Health Services Authority Full time
Job Summary:

As a Relational Security Officer with the Provincial Health Services Authority (PHSA), you will play a critical role in ensuring the safety and security of patients, staff, and visitors. Your responsibilities will include patrolling buildings and grounds, responding to emergencies, and investigating security-related incidents. You will also participate in photo identification and security system programs, and provide first aid services as needed.

Key Responsibilities:
  • Patrol buildings and grounds, utilizing computerized surveillance equipment and video monitoring systems to identify and mitigate potential security risks.
  • Enforce regulations and security procedures, identifying and addressing safety and security hazards, and taking appropriate action to maintain a secure environment.
  • Respond to emergencies, such as emergency codes and physically aggressive patients/persons, and assess the situation, consult with medical staff and others, and take appropriate action as required.
  • Investigate, resolve, and report disturbances utilizing non-violent interventions, documenting and reporting incidents in accordance with established Protection Services procedures.
  • Provide security for patients, as requested by the patient care team, to maintain a safe and orderly workplace.
  • Participate in photo identification and security system programs, including taking staff photos, card access information, and entering database information.
  • Utilize and operate various security systems, such as photo identification, access control, CCTV, panic/duress, and other security system programs.
  • Provide pre/post flight safety inspections of heliports following appropriate departmental procedures.
  • Liaise with fire, police, and other related community officials regarding fire and security protocol, response, incidents, and investigations per department guidelines.
  • Provide first aid services to injured persons, complete required documentation, and maintain supplies.
  • Maintain a daily log of events and prepare detailed reports.
Requirements:
  • Current BC Security Guard License
  • OFA Level II Certification
  • Certification of Training Completion in Advanced Security Training
  • One year's recent related experience or an equivalent combination of education, training, and experience
  • Current, valid B.C. Class 5 vehicle license
  • Ability to communicate effectively, both verbally and in writing
  • Ability to deal with others effectively
  • Physical ability to carry out the duties of the position
  • Ability to operate related equipment
  • Ability to organize work
Skills and Knowledge:
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism, and Indigenous Cultural Safety and foundational documents and legislative commitments
What We Offer:
  • Join one of BC's largest employers with province-wide programs, services, and operations
  • Access to professional development opportunities through our in-house training programs
  • Comprehensive benefits package, including municipal pension plan, and psychological health and safety programs and holistic wellness resources
  • Annual statutory holidays (13) with generous vacation entitlement and accruement
  • Remote work friendly employer, welcoming flexible work options
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts

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