Inside Sales Manager SPP

1 day ago

Maple Ridge, British Columbia, Canada Staples, Inc. Full time
Job Title: Inside Sales Manager SPP

Staples, Inc. is a business-to-business company that requires a strong leader to drive sales growth and customer satisfaction. As an Inside Sales Manager SPP, you will be responsible for leading the Account Development Team (ADT) in Canada, focusing on nurturing and expanding existing client relationships.

Key Responsibilities:
  • Sales Strategy and Execution: Formulate and execute sales strategies for the vertical, aligning with Staples' pillars: Relentlessly Pursue Growth, Serve the Customer with Excellence, and Build Better, Together.
  • Forecasting and Reporting: Monitor sales data, funnel build, and performance indicators for strategic planning, delivering precise sales forecasts per fiscal period with a variance of +/- 3%.
  • Business Development: Identify, acquire, and onboard new customer opportunities within the vertical, supporting the Business Development team with transactional quotes and sales.
  • Customer Relations: Sustain and enhance relationships with current key clients, focusing on account retention and growth, maximizing customer lifetime value through upselling and cross-selling.
  • Sales Activity Oversight: Employ a 'digital first' mindset for outbound selling strategies, guiding direct sales activities, and ensuring all significant opportunities go through the required approval processes.
Requirements:
  • Education: Bachelor's Degree or equivalent work experience.
  • Experience: 5+ years of sales experience, 3+ years of sales management experience.
  • Preferred Qualifications: Inside Sales Experience, Salesforce experience, B2B/Affiliate partnership experience, Computer literacy, including MS Windows-based applications.
What We Offer:
  • Competitive salary and bonus.
  • Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
  • Flexible PTO and Holiday Schedule, Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
  • Growth & development opportunities.

At Staples, Inc., we value diversity and inclusion, and we are committed to creating a workplace where all employees feel valued and supported to contribute to their fullest potential. We are an Equal Opportunity Employer and welcome applications from qualified candidates.

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