Front Desk Associate

2 weeks ago


White Rock, British Columbia, Canada Natural Oasis Day Spa Ltd. Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Associate at Natural Oasis Day Spa Ltd.

Key Responsibilities
  • Client Communication: Greet clients and direct them to the relevant service areas, providing clear and concise information to ensure a smooth experience.
  • Information Management: Obtain and process client information, maintaining accurate records and logs to support customer service delivery.
  • Administrative Support: Perform various administrative tasks, including ordering office supplies, scheduling appointments, and sending invoices.
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Financial Transactions: Receive and process payments, maintaining accurate financial records and ensuring compliance with company policies.
  • General Office Duties: Perform general office duties, such as filing, sorting, and distributing mail, as well as providing directory assistance and data entry support.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Willingness to train and learn.
  • Language: English language proficiency.
  • Work Hours: 35-40 hours per week.

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