Partnership Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our partners and clients, while driving business growth and revenue.
Key Responsibilities- Provide prompt, accurate, and professional service to partners and clients, ensuring high-quality call standards and client satisfaction.
- Identify and initiate cross-sell and referral opportunities to introduce partners and clients to additional service offerings.
- Responsible for resolving partner and client inquiries efficiently and effectively, maintaining and surpassing Scotia iTRADE service standards.
- Process partner and client requests (inquiries, transactions, case work) in a timely and efficient manner, accurately documenting and controlling all required follow-ups or escalations.
- Participate actively in queue maintenance through efficient call response times and prioritization of workload.
- Acquire and maintain a detailed knowledge and understanding of policies, processes, product & services, as well as internal platforms (e.g. SOL, Flight Desk, Mobile).
- 1-2 years industry experience an asset.
- Ability to identify cross-sell and referral opportunities.
- Previous discount brokerage experiences an asset.
- Broad understanding of the investment industry.
- Strong attention to detail and ability to recognize risk to the firm.
- Ability to set and achieve goals, and work independently.
- Strong communication / interpersonal skills.
- Knowledge of back office functionalities.
- Ability to learn new tasks quickly and accurately.
- Ability to adapt to a changing environment and duties, dependent on current situations and directives from management.
- Expert knowledge of procedures related to securities settlement.
- Excellent time management skills with the ability to prioritize workloads to ensure optimum telephone coverage and adherence to established service standards.
- Strong attention to exceptional client experience.
- Language skills: French (strong asset).
- Post-Secondary Education in Commerce, Business or Financial Planning an asset.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.
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Partnership Service Representative
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Montreal, Quebec, Canada Scotiabank Full timeJob SummaryWe are seeking a highly skilled Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our partners and clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesRespond to partner and client inquiries in a...
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Partnership Service Representative
6 days ago
Montreal, Quebec, Canada Scotiabank Full timeJob SummaryWe are seeking a highly skilled Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our partners and clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesRespond to partner and client inquiries in a...
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our partners and clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesClient ServiceRespond to...
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our partners and clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesClient ServiceRespond to...
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales and Partnerships Team, you will be responsible for providing exceptional service to our clients and partners, ensuring that their needs are met and exceeded.Key ResponsibilitiesClient Service: Respond to...
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales and Partnerships Team, you will be responsible for providing exceptional service to our clients and partners, ensuring that their needs are met and exceeded.Key ResponsibilitiesClient Service: Respond to...
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Montreal, Quebec, Canada Lufa Farms Full timeSales and Partnership Development RepresentativeLufa Farms is seeking a highly motivated and results-driven Sales and Partnership Development Representative to join our team. As a key member of our sales team, you will be responsible for establishing and maintaining relationships with current and potential partners, promoting our services, and driving sales...
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Montreal, Quebec, Canada Scotiabank Full timeJob Title: Partnership Service Representative, Scotia iTRADEAs a Partnership Service Representative at Scotia iTRADE, you will be the primary point of contact for Scotiabank partners requiring assistance on behalf of Scotia iTRADE clients. Your role will involve providing prompt, accurate, and professional service, ensuring that call quality standards are...
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Montreal, Quebec, Canada Scotiabank Full timeJob Title: Partnership Service Representative, Scotia iTRADEAs a Partnership Service Representative at Scotia iTRADE, you will be the primary point of contact for Scotiabank partners requiring assistance on behalf of Scotia iTRADE clients. Your role will involve providing prompt, accurate, and professional service, ensuring that call quality standards are...
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Sales and Partnership Development Representative
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Montreal, Quebec, Canada Lufa Farms Full timeJob SummaryLufa Farms is seeking a highly motivated and results-driven Sales and Partnership Development Representative to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing strategic partnerships to increase sales revenue.Key ResponsibilitiesDevelop and execute a prospecting and canvassing...
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Montreal, Quebec, Canada Lufa Farms Full timeSales and Partnership Development RepresentativeLufa Farms is seeking a highly motivated and results-driven Sales and Partnership Development Representative to join our team. As a key member of our sales team, you will be responsible for identifying and developing new business opportunities, building and maintaining relationships with existing partners, and...
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Montreal, Quebec, Canada Lufa Farms Full timeSales and Partnership Development RepresentativeLufa Farms is seeking a highly motivated and results-driven Sales and Partnership Development Representative to join our team. As a key member of our sales team, you will be responsible for identifying and developing new business opportunities, building and maintaining relationships with existing partners, and...
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Partnership Service Representative to join our team at Scotiabank. As a key member of our Sales & Partnerships Team, you will be responsible for providing exceptional service to our clients and partners, ensuring that their needs are met and exceeded.Key ResponsibilitiesClient ServiceRespond to...
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