Program Manager

3 days ago

Toronto, Ontario, Canada Foilcon Full time
Job Description

Foilocn is seeking a highly skilled Program Manager to join our team. As a key member of our organization, you will be responsible for overseeing and managing large, complex programs and projects, including financial, schedules, and risks, as well as contractual deliverables.

Key Responsibilities
  • Develop and implement program and project plans that identify resource, time, and budgetary needs within the contracted scope.
  • Manage and track financials for a portfolio of contracts, ensuring accountability for a portfolio of interrelated contracts, contract deliverables, project teams, and Ministry partners.
  • Work with project teams to ensure successful delivery of the Public Safety Radio Network (PSRN) program.
  • Provide strategic advice and guidance on opportunities to address complex contract/fiscal challenges or vendor performance issues.
  • Host program meetings with team managers and internal and external stakeholders, providing feedback, advice, program updates, and encouragement to team members.
  • Manage deadlines and push the team to ensure timeliness, tracking program and project milestones, and assisting in supporting the necessary documentation for vendor deliverable acceptance.
  • Develop and recommend financial tracking and reporting options for projects and contracts.
  • Develop and present Ministry-specific dashboards, reports, and other project management collateral.
  • Proactively identify, communicate, and manage multifaceted client-facing risks and issues to deliver a superior customer service experience and support efficient and effective program and project delivery.
  • Interact directly with Ministry clients, business partners, and project teams to develop and maintain strong, ongoing relationships, always looking for opportunities to improve client satisfaction.
  • Establish trust with vendors, stakeholders, and peer groups across Ministries through effective relationship management.
  • Create or support the development/updating of project artifacts, associated documentation, Briefing Notes, Change Requests, Contracts, Request for Bid (RFBs), etc.
  • Ensure project implementation plans have no adverse impact on public safety operations.
  • Develop complex network implementation and/or transition and migration strategies with cross-stream dependencies, including vendor activities.
  • Develop and implement network implementation and/or transition plans.
  • Manage large-scale, complex, integrated project plans.
  • Mentor junior staff and project managers.
  • Leadership aptitude: able to operate tactically and strategically, building relationships within the team and with key stakeholders.
  • Demonstrated experience in managing a portfolio of interrelated contracts, applying scope, and able to articulate/negotiate intent, as well as being able to communicate how all contracts form the baseline of the program.
  • Experience providing advice to staff and management on tactical approaches to contract management and interpretation.
  • Experience leading cross and multifunctional teams in conducting projects involving financial analysis on performance trends, analysis, forecasts, and risks.
  • Excellent communication and organizational skills.
  • Problem solver: ability to quickly identify and analyze risks, issues, and problems, develop mitigation options, and make appropriate recommendations for resolution.
  • Experience facilitating effective meetings; creating and maintaining associated documents, including minutes, action items, RACI charts, risk logs, critical path, etc.
  • Superior consultation, negotiation, and relationship management skills; able to create a positive team environment.
Requirements
  • Advanced level subject matter expertise in contract management and financials for a large-scale complex portfolio of interrelated contracts.
  • Managing large-scale, complex, integrated project plans.
  • Demonstrated experience in managing a portfolio of interrelated contracts, applying scope, and able to articulate/negotiate intent, as well as being able to communicate how all contracts form the baseline of the program.
  • Superior consultation, negotiation, and relationship management skills; able to create a positive team environment.

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