Veterinary Office Coordinator

1 month ago

Dorval, Quebec, Canada Liesse Animal clinic Full time
Position Overview

The Liesse Animal Clinic is seeking a dedicated Veterinary Office Coordinator to join our team. This role is essential in ensuring the smooth operation of our clinic and providing exceptional support to our veterinary staff and clients.

Employment Details
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 32 to 40 hours per week
  • Education: Degree in medicine, dentistry, veterinary medicine, or optometry
  • Experience: Will train or equivalent experience
Preferred Languages
  • Portuguese
Work Environment
  • Veterinary clinic
Key Responsibilities
  • Facilitate the flow of information within the clinic
  • Conduct patient interviews to gather medical histories
  • Manage incoming mail and electronic communications
  • Organize and confirm appointments
  • Train personnel on procedures and software usage
  • Complete insurance and claim documentation
  • Maintain an organized filing system
  • Order supplies and oversee inventory management
  • Establish and implement office procedures
  • Input and format medical reports and correspondence electronically
  • Initiate and maintain confidential medical records
  • Prepare meeting agendas and document minutes
  • Perform data entry tasks
  • Deliver excellent customer service
  • Support administrative and office functions
  • Assist veterinarians during surgical procedures
Supervisory Responsibilities
  • Oversee 1 to 2 staff members
Work Conditions
  • Fast-paced environment
  • Ability to work under pressure
  • Strong attention to detail
  • Manage a large caseload
Personal Attributes
  • Client-focused
  • Strong interpersonal skills
  • Excellent verbal communication
  • Proactive and initiative-driven
  • Highly organized
  • Team-oriented
Health Benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
Financial Benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)
Additional Benefits
  • Free parking available
  • Opportunities for team building

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