LifeSpa Service Coordinator

4 days ago


Ajax, Ontario, Canada Life Time> Full time

Job Summary

The LifeSpa Coordinator is a vital member of our team, responsible for providing exceptional customer service and ensuring a seamless experience for our guests. This role requires a cheerful and pleasant attitude, as well as the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities

  • Answer incoming calls and direct callers to the appropriate personnel in a professional and friendly manner
  • Assist guests with scheduling appointments and services, and provide information about our products and treatments
  • Use computer software to manage appointments, track guest interactions, and maintain accurate records
  • Collaborate with the Department Head to ensure efficient filing and office duties are completed
  • Utilize safety devices to comply with company safety rules and maintain a safe working environment

Requirements

  • High School Diploma or equivalent
  • 1 year of customer service experience
  • CPR and AED certification within 30 days of hire
  • Proficiency in Microsoft Office, Excel, PowerPoint, and Outlook
  • Ability to calculate figures and amounts, and to stand, sit, walk, reach, climb, and lift up to 50 pounds

Preferred Qualifications

  • 1 year of receptionist experience

Life Time is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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