Showroom Sales Consultant
2 weeks ago
Job Summary
We are seeking a highly skilled Showroom Consultant to join our team at EMCO Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service and product expertise to our clients.
Key Responsibilities
- Assist customers in selecting products that meet their needs and provide expert advice on product features and benefits
- Develop and maintain strong relationships with designers, builders, and architects to drive sales growth
- Provide accurate and timely quotes and delivery dates to customers
- Meet or exceed monthly sales and gross profit targets
- Enter orders and quotes into our system and expedite purchases while maintaining proactive communication with customers
- Investigate and resolve customer issues in a timely and professional manner
- Maintain product literature and ensure that it is up-to-date and accurate
- Drive sales through promotions and maintaining display materials
- Understand and follow all safety regulations at customer locations and at our facility
Requirements
- Grade 12 diploma or equivalent; college and/or university degree an asset
- A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
- Valid driver's license with a clean driver's abstract
- Ability to gain comprehensive knowledge of products on display and provide expert advice to customers
- Knowledge of kitchen and bath design trends
- Proficient in the use of Microsoft Office software
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Able to identify customer needs and provide solutions
- Intermediate math skills
Preferred Skills
- Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms
- Experience using Trend and Eclipse
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic and supportive work environment with opportunities for growth and development.
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