Returns Processing Specialist
1 month ago
Become a vital part of our team at Animal Health International, a leading provider in the veterinary supply industry dedicated to delivering exceptional products to the pet retail, veterinary, agricultural, and equine sectors.
Are you committed to maintaining high standards of customer service and adherence to company protocols? If so, we invite you to consider the role of a Returns Processing Specialist, where you will oversee the complete return process.
Position Overview:
- Evaluate returned products for quality assurance and classify returns accordingly
- Adhere to safety and security guidelines when managing returned merchandise
- Ensure proper distribution of items to designated areas and maintain accurate return documentation
- Engage with manufacturers, clients, and internal departments regarding return inquiries
- Conduct data entry tasks and identify any distribution discrepancies
Key Qualifications:
- Completion of high school education or equivalent
- Excellent organizational abilities and capacity to manage multiple tasks with precision
- Capability to work autonomously as well as collaboratively within a team
- Familiarity with Microsoft 365, AIMS, and proficiency in MS Outlook and Excel
Desirable Qualifications:
- Understanding of warehouse operations and protocols
- Proficiency in both French and English
- Possession of forklift certification for applicable positions
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