Rental Sales Associate

1 week ago

Burlington, Ontario, Canada Ryder System Full time
About Ryder

Ryder is a leading provider of integrated transportation, logistics, and supply chain management solutions. With over 100 years of experience, we have established a strong reputation for delivering exceptional service to our customers.

Job Summary

We are seeking a highly motivated and customer-focused Rental Sales Associate to join our team. As a key member of our sales team, you will be responsible for acting as the front line sales agent for the rental of vehicles to our current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs.

Key Responsibilities
  • Performing the role of Rental Representative at the rental counter, providing excellent customer service and ensuring a positive experience for all customers.
  • Handling sales and process for inbound calls as well as outbound solicitation to generate rental, lease, and used vehicle sales leads.
  • Conducting yard checks to inspect vehicles and ensuring they are clean and well-maintained.
  • Maintaining current and accurate data within our marketing database to support sales efforts.
  • Responsible for managing all rental asset processes, including vehicle PM and cleanliness standards, to ensure compliance with company, local, state, federal, and other regulatory agencies.
  • Reconciling all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base.
Requirements
  • H.S. diploma/GED required.
  • Valid Driver's license required (Class G2 or above).
  • Two (2) years or more customer service with issues resolution experience required.
  • Strong verbal and written communication skills.
  • Excellent communication and interpersonal skills.
  • Possesses flexibility to work in a fast-paced, dynamic environment.
  • High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
  • Ability to work independently and as a member of a team.
  • Detail-oriented with strong follow-up practices.
  • Possess a high degree of common sense and the aptitude to learn quickly.
  • Must be computer literate, intermediate required.
Why Ryder?
  • Weekly pay.
  • 10 days of Paid Time Off upon hire.
  • Excellent benefits package after 30 days.
  • Retirement Pension Plans.
  • RRSP.
  • Stock options.
  • A safe, friendly, and respectful working environment.
  • Room for growth.
  • Lots of learning opportunities.

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