French-Speaking Customer Support Specialist
1 month ago
Our client, a prominent player in the multimedia sector, is seeking to enhance their remote workforce with a Bilingual French Customer Service Representative on a contractual basis.
Key Responsibilities:
- Manage incoming calls and emails from clients during the post-sales phase
- Collaborate with internal sales and production teams, serving as a communication bridge between the organization and the end customer
- Address technical questions related to updates and modifications in website development
- Use an internal CRM system to maintain and retrieve client data
Required Qualifications:
- Exceptional written and verbal communication abilities in both English and French
- Minimum of one year experience in customer service
- Familiarity with website development tools and software
- Competent in using technology, including MS Office and CRM platforms
Work Schedule: Monday - Friday, 9am - 5pm PST
Remote Work: This position is fully remote, but attendance at local team events and meetings may be required.
About TEKsystems:
We are partners in transformation. Our mission is to empower clients to realize their ideas and solutions, unlocking a new realm of opportunities. With a robust team of 80,000 professionals, we collaborate with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services, Talent Services, and real-world applications, we engage with forward-thinking leaders to drive meaningful change. This exemplifies the strength of true partnership. TEKsystems is a member of the Allegis Group.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Burnaby, British Columbia, Canada TEKsystems Full timeTEKsystems, a prominent player in the multimedia sector, is seeking a Bilingual French Customer Support Specialist to join their remote workforce on a contractual basis. Key Responsibilities: Manage incoming calls and emails from clients during the post-sales phase Collaborate with internal sales and production teams to serve as a communication...
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Burnaby, British Columbia, Canada TEKsystems Full timeTEKsystems, a prominent player in the multimedia sector, is seeking a Bilingual French Customer Service Representative to join their remote workforce on a contractual basis. Key Responsibilities: Manage incoming calls and emails from clients during the post-sales phase Collaborate with internal sales and production teams to serve as a...
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