Client Service Representative at Unity Managing Underwriters Ltd
2 weeks ago
**Job Summary**
Navacord is seeking a highly skilled Client Service Representative to join our team. As a key member of our organization, you will play a crucial role in delivering exceptional customer service to our clients and broker partners.
**Key Responsibilities:**
- Provide timely and accurate responses to client inquiries, ensuring a high level of customer satisfaction.
- Assist the Claims department with the initial reporting of claims, preparing and organizing claim files for review by Claims Adjusters.
- Monitor and manage outstanding financed policy payments, following up with clients as necessary to resolve payment issues.
- Support broker partners and clients with policy issuance, including handling transaction troubleshooting, midterm changes, error corrections, and policy cancellations.
- Collaborate with internal teams to ensure accurate and timely policy management.
**Requirements:**
- 1 year of customer service experience in the financial industry (an asset)
- General Insurance Level 1 license (an asset)
- Strong accuracy and detail orientation skills
- Excellent multi-tasking and time management skills
- Professional written and verbal communication skills
- Proficient in MS Office: Outlook, Excel, Word and EPIC (brokerage software) preferred
**About Navacord:**
Navacord is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service to our clients and broker partners, and we are seeking a talented individual to join our team.
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Surrey, British Columbia, Canada Navacord Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at Unity Managing Underwriters Ltd. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients and broker partners.Key ResponsibilitiesProvide timely and accurate responses to client inquiries via phone,...
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Surrey, British Columbia, Canada Navacord Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at Unity Managing Underwriters Ltd. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients and broker partners.Key ResponsibilitiesProvide timely and accurate responses to client inquiries via phone,...
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Surrey, British Columbia, Canada Navacord Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at Unity Managing Underwriters Ltd. As a Client Service Representative, you will play a crucial role in managing client interactions, assisting with claims, and supporting policy administration.Key ResponsibilitiesClient and Broker SupportRespond promptly to client and...
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Surrey, British Columbia, Canada Navacord Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at Unity Managing Underwriters Ltd. As a Client Service Representative, you will play a crucial role in managing client interactions, assisting with claims, and supporting policy administration.Key ResponsibilitiesClient and Broker SupportRespond promptly to client and...
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