Hotel Operations Manager

5 hours ago

Calgary, Alberta, Canada Holiday Inn Calgary South - Conference Ctr Full time

Job Title: General Manager

Location: Holiday Inn Calgary South - Conference Centre

About Us:

We are a leading hotel in Calgary, known for our exceptional hospitality and commitment to excellence. Our team is dedicated to providing a memorable and seamless stay for our guests.

Key Responsibilities:

  • Oversee daily hotel operations, ensuring smooth and efficient service across all departments.
  • Lead and inspire a dedicated team to deliver exceptional guest experiences.
  • Maintain high standards in guest services, ensuring our hotel retains its elite status.
  • Oversee and direct operations at the onsite restaurant, Pacini Calgary South, ensuring an exceptional dining experience.
  • Manage financial performance, including budgeting, forecasting, and cost control.
  • Develop and implement strategic plans to increase occupancy and revenue.
  • Foster relationships with guests, ensuring a welcoming atmosphere.
  • Ensure compliance with brand standards, health and safety regulations, and other legal requirements.

Qualifications:

  • Previous hotel management experience is required, with a strong understanding of operations.
  • Proven track record of leading a team in a high-performing hotel environment.
  • Excellent leadership, communication, and organizational skills.
  • Ability to drive results and maintain a guest-focused service culture.
  • Strong financial acumen and problem-solving abilities.

Why Work with Us?

  • Be part of a hotel that values excellence and customer satisfaction.
  • Lead a passionate and talented team.
  • Competitive salary and benefits package.
  • Opportunity to grow and develop your career in a dynamic and fast-paced environment.

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