Product Manager ECommerce

5 hours ago

Toronto, Ontario, Canada Global Payments Canada GP Full time
About the Role

The Product Manager, Ecommerce will play a key role in driving the strategic direction of our digital product offerings, working closely with cross-functional teams to ensure seamless execution and delivery.

Key Responsibilities
  • Develop and execute product roadmaps, prioritizing initiatives that drive business growth and customer satisfaction.
  • Collaborate with technology, risk, operations, and other functional domains to ensure product vision, strategy, and performance are aligned.
  • Ensure a consistent and cohesive end-to-end customer experience across all supported geographic footprints.
  • Maintain a 'worldwide' perspective with multi-region interoperability in mind, while factoring in regional-specific nuances and requirements.
  • Identify product / capability gaps, clarify solutions, and drive solution builds and defect remediation efforts.
  • Act as Global Product liaison, closely collaborating with local product teams on planning and execution of go-to-market, operationalization, and commercialization deliverables.
  • Downstream product / lifecycle management of ecommerce solutions and capabilities worldwide.
  • Collaborate with regional product, marketing, and learning & development teams on sales enablement activities and programs.
  • Represent the Global Product Organization in solution consultations, supporting regional product and sales teams in high-value markets and customer opportunities.
  • Be the voice of internal and external customers, consistently gathering feedback to inform product development and improvement.
About You

This role requires a diverse set of skills, including experience in product management, technology, and payments environments. The ideal candidate will possess a balanced mix of knowledge and experience in key systems/components across the payment ecosystem.

We are looking for a strong individual contributor and team player who can navigate technical aspects of owned areas, provide subject matter expertise, and communicate effectively with all types of audiences.

Occasional flexibility in working hours to adapt to various timezones around the world may be required. Up to 20% travelling for onsite meetings / workshops may be necessary.

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