Administrative Support Specialist

3 weeks ago

Calgary, Alberta, Canada Alberta Health Services Full time

Job Summary:

An Administrative Support IV is required to provide administrative support to a busy hospital-based dental clinic serving clients with complex medical needs. The successful candidate will be responsible for:

  • Client registration and discharge processes, including billing and scheduling follow-up appointments.
  • Administrative duties, such as answering phone calls, taking messages, and communicating with clinical staff.
  • Managing referrals, scheduling clients for procedural sedation or the operating room, and maintaining charts.
  • Collecting payments from clients, issuing statements, and processing payments as received.

Key Responsibilities:

The Administrative Support IV will be responsible for:

  • Providing exceptional customer service to clients and staff.
  • Managing multiple priorities and deadlines in a fast-paced environment.
  • Working collaboratively with clinical staff to ensure smooth operations.
  • Maintaining accurate and up-to-date records and reports.

Requirements:

To be successful in this role, the candidate will require:

  • Some post-secondary education.
  • Experience with dental management software, preferably Power Practice.
  • Previous experience with Accounts Receivable/Payable.
  • Excellent keyboarding and data entry skills.
  • Good interpersonal and communication skills, both verbal and written.

Preferred Qualifications:

The ideal candidate will possess:

  • Strong organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • Experience with Connect Care and Netcare.

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