Technical Support Specialist

4 days ago

Hamilton, Ontario, Canada beBee Professionals Full time
Support Analyst Position

We at beBee Professionals are seeking a skilled Support Analyst to provide technical assistance to our customers and ensure the smooth operation of our systems.

The ideal candidate will possess a degree in Computer Science or a related field, as well as experience in troubleshooting and resolving technical issues. They should also have excellent communication and customer service skills, and be able to work independently and as part of a team.

Key Responsibilities:
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Respond to customer inquiries in a professional and courteous manner.
  • Monitor system performance and provide recommendations for improvement.
  • Develop and maintain documentation for system processes.
  • Assist with the development and implementation of new systems.

At beBee Professionals, we value our customers and strive to provide exceptional service. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

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