Nail Salon Team Lead
2 weeks ago
We are seeking a highly skilled and experienced Nail Salon Supervisor to join our team at Nailfits Studio Ltd.
Key Responsibilities- Schedule and Coordinate Work
Plan and organize the daily operations of the nail salon, ensuring that all tasks are completed efficiently and effectively.
Client Service and SupportProvide exceptional customer service to clients, addressing their needs and concerns in a professional and courteous manner.
Emergency Response and Crisis ManagementAct as the primary point of contact in emergency situations, responding promptly and effectively to resolve issues.
Quality Control and MonitoringOversee the quality of nail services, ensuring that they meet the highest standards and are delivered in a timely manner.
Cleaning and MaintenanceSupervise the cleaning and maintenance of the nail salon, including the upkeep of equipment and machinery.
Reporting and Record-KeepingPrepare and submit regular reports on salon operations, including progress updates and other relevant information.
Staff Training and DevelopmentTrain and develop the skills of nail technicians, ensuring that they are equipped to provide exceptional service to clients.
Workplace Safety and ComplianceEnsure that the nail salon operates in a safe and compliant manner, adhering to all relevant laws and regulations.
Team Leadership and CollaborationLead and motivate the nail salon team, fostering a positive and productive work environment.
Work Environment and Physical Demands- Fast-Paced Environment
The nail salon operates in a fast-paced environment, requiring the ability to multitask and prioritize tasks effectively.
Personal Qualities and Skills- Client Focus
Provide exceptional customer service, prioritizing the needs and satisfaction of clients.
Excellent CommunicationCommunicate effectively with clients, colleagues, and management, ensuring that all parties are informed and engaged.
Flexibility and AdaptabilityBe flexible and adaptable, responding to changing circumstances and priorities as needed.
Organizational SkillsOrganize and prioritize tasks effectively, ensuring that all responsibilities are met and deadlines are achieved.
Reliability and AccountabilityTake ownership of responsibilities, ensuring that tasks are completed to a high standard and deadlines are met.
Team PlayerCollaborate with colleagues and management, contributing to a positive and productive work environment.
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