Senior Software Engineer

3 days ago

Golden Horseshoe, Canada Sun Life Financial Full time
Pega Lead Software Engineer, Operations

Join Sun Life Financial, a leading hybrid organization, and take advantage of a dynamic work environment where you can make a difference in the lives of individuals, families, and communities around the world.

The successful candidate will provide support to production and non-production environments, deliver new functionality, and modify existing configurations to deliver a best-in-class user experience. They will monitor and communicate performance/system availability to ensure quality of services are delivered.

Key Responsibilities:

  • Provide ongoing support of Pega applications, including responding to production and non-production incidents, completing service requests, providing problem analysis and resolution, escalation, and reporting as necessary.
  • Assess application performance and along with client feedback, provide recommendations on configuration and design changes to achieve positive results.
  • Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment.
  • Provide development and infrastructure estimates at various levels of a project to match architectural solution, including assistance in business case creation.
  • Certification and/or working experience with Pega Platform version 8 and higher.
  • 5+ years of demonstrated application and production support experience.
  • Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
  • Experience with relational databases (SQL Server, Oracle) or similar database technologies.
  • Experience with technologies such as Red Hat Enterprise Linux 7, Java, Kubernetes, and OpenShift.
  • Experience with System Development Life Cycle and Agile Methodologies.
  • Candidates should have a degree in Computer Science, related technology degree/diploma, or equivalent experience.

Additional Requirements:

  • Background with ITIL Change Management and Release Management process.

What We Offer:

  • A hybrid work environment where you can choose where you work, at home or in the office.
  • A company recognized as a 2023 Most Trusted Executive team by Great Place to Work Canada.
  • Pension, stock, and savings programs to help build and enhance your future financial security.
  • The opportunity to move along a variety of career paths with amazing networking potential.

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