Night Auditor

2 days ago


Kelowna, British Columbia, Canada Argus Properties Full time
Job Title: Night Auditor

At Argus Properties, we are seeking a highly skilled and detail-oriented Night Auditor to join our Front Office Team at Eldorado Resort. As a key member of our team, you will be responsible for ensuring the accuracy of guest accounts, balancing charges and revenues, and providing exceptional guest services during overnight operations.

Key Responsibilities:
  • Verify guest accounts and balance charges and revenues
  • Assist with guest services, including check-ins, check-outs, and resolving guest issues
  • Process payments and handle cash and credit transactions
  • Review and reconcile front desk cash drops
  • Prepare the hotel for the next day's operations
  • Anticipate and resolve sold-out situations
  • Assist with training, motivating, and coaching employees
  • Maintain confidentiality of proprietary information
Requirements:
  • 1+ years' experience as a Guest Service Agent or similar role
  • High school diploma or equivalent
  • First Aid certification an asset
  • Previous hotel and accounting experience an asset
  • Excellent communication and problem-solving skills
  • Ability to work flexible shifts, including evenings, weekends, and holidays
What We Offer:
  • Temporary Shared Staff Accommodation
  • Extended Health and Dental Benefits
  • Employee and Family Assistance Program
  • Employee discounts on accommodations, dining, and marina at our properties
  • An excellent work environment with a focus on staff recognition and teambuilding

We are committed to providing a safe and inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity to join our Eldorado Resort family.


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