Wireless Sales Representative

2 weeks ago

Sherwood Park, Alberta, Canada The Mobile Shop Full time
About The Mobile Shop

We are a dynamic retail company dedicated to connecting Canadians with the latest mobile devices and rate plans. Our team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) strive to exceed expectations, providing unparalleled insights and customer service at each retail store location.

Our Mission

As passionate advocates for our diverse carrier mix, including Bell, Rogers, Virgin, Chatr, Lucky, and PC Mobile, along with home and small business services, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications. We prioritize delivering an exceptional in-store experience for all customers.

Key Responsibilities
  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upsell additional products to enhance the customer's experience.
  • Collaborate with peers to increase and drive store traffic to boost sales.
  • Stay up-to-date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
  • Perform follow-up interactions with clients to ensure satisfaction post-sale.
  • Perform ad-hoc duties and tasks as required.
What We Offer
  • Base rate and uncapped commission, ensuring that your hard work is rewarded.
  • Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
  • We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.
  • Take advantage of our employee referral programs and exclusive partner program (EPP) choices on all carriers.
Why Work with Us

We know how to have fun while delivering exceptional service. From team events to customer interactions, we prioritize creating a positive and inclusive work environment.

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