Mobile Device Support Specialist

6 days ago


Cambridge, Ontario, Canada Evvo Full time
About Evvo

Evvo is a fast-growing clean-tech firm that specializes in integrating circular economy principles for large businesses and governments. Our approach extends device lifespans and offloads mobility-related queries from our clients' IT teams, a practice we call Delegated Mobility Management.

Job Summary

We are seeking a skilled Netsuite support specialist to join our team. The ideal candidate will have experience in supporting employees in all aspects of Evvo's Netsuite system and be knowledgeable about our proprietary technology.

Key Responsibilities
  • Diagnose and troubleshoot mobile devices to ensure optimal performance.
  • Prepare shipping orders and carry out warehouse-related tasks as needed.
  • Enter data and generate reports to track system performance.
  • Participate in mandatory training and adhere to strict health and safety guidelines.
  • Collaborate with the team to identify areas for improvement and implement optimization strategies.
Requirements
  • Excellent technical, problem-solving, and analytic skills.
  • Intuitive with technology and able to work efficiently.
  • Strong attention to detail and ability to work independently.
  • Eligibility to work in Canada and ability to pass a federal background check.
  • Effective communication skills in English (mandatory) and French (non-mandatory).


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