Seasonal Rentals Specialist

1 week ago

Mississauga, Ontario, Canada Vistek Full time

{"h1": "Rental Consultant Role at Vistek", "p": "At Vistek, we are seeking a skilled Rental Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience when renting equipment from us.", "ul": [{"li": "Assess and analyze customer requests to provide the best solution for their needs"}, {"li": "Provide best-in-class service to customers, including offering attachments and other up-selling opportunities"}, {"li": "Follow up on quotes and previous customer interactions to ensure a seamless experience"}], "h2": "Key Responsibilities", "p": "As a Rental Consultant, you will be responsible for a variety of tasks, including preparing equipment orders, conducting tasks carefully and thoroughly, and testing and storing equipment accurately.", "ul": [{"li": "Prep equipment orders quickly and on a timely basis"}, {"li": "Conduct tasks carefully and thoroughly"}, {"li": "Test, double-check, and store equipment accurately"}], "h2": "Customer Communications", "p": "You will also be responsible for providing excellent customer communication, including timely responses to phone calls and emails, thorough and timely resolution of customer requests and needs, and efficient completion and processing of orders.", "ul": [{"li": "Make our phone and email customers feel cared about and cared for on an efficient and timely basis"}, {"li": "Timely response to phone calls and emails"}, {"li": "Thorough and timely resolution to customer requests and needs"}, {"li": "Efficient completion and processing of orders"}], "h2": "Competencies", "p": "To be successful in this role, you will need to possess excellent interpersonal and communication skills, as well as the ability to multitask and work in a fast-paced environment.", "ul": [{"li": "Excellent interpersonal skills to deal with all types of people in a positive fashion"}, {"li": "Excellent communications skills both in terms of clear conversational skills and in terms of listening/hearing the customer, and providing clear information back to the customer"}, {"li": "Ability to multitask"}, {"li": "Comfortable working in a fast-paced environment"}], "h2": "Qualifications and Experience", "p": "We are looking for a candidate with a graduate degree from a recognized college or university photographic or video program, as well as a minimum of one year of working experience in an industry environment.", "ul": [{"li": "Graduate of a recognized college or university photographic or video program"}, {"li": "Minimum of one year working in an industry environment"}, {"li": "Competent in Microsoft suite"}, {"li": "Comfortable using computerized inventory or other ERP system"}, {"li": "Previous retail experience considered a definite asset"}]

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