Flight Crew Coordinator

1 month ago

Thunder Bay, Ontario, Canada Wasaya Airways Full time

Job Overview

Reporting to the SOCC Manager, the Crew Scheduler is tasked with the essential role of organizing and communicating daily crew assignments.

Key Responsibilities

  • Manage aircraft and crew scheduling efficiently.
  • Update flight crew schedules in the Aviation Management Software to accommodate changes due to crew illness, reserve utilization, flight assignments, and legal compliance issues.
  • Assess crew qualifications to ensure compliance with legal standards.
  • Coordinate necessary support for irregular flight operations across all serviced destinations.
  • Respond to Irregular Operations (IROPs) by developing and implementing recovery strategies to minimize delays.
  • Oversee current and future schedule blocks post-issuance.
  • Monitor flight, training, rest, travel, and reserve schedules for all crew members.
  • Optimize crew time availability for maximum efficiency.
  • Report on crew scheduling violations.
  • Track crew usage of UOC operations.
  • Arrange crew travel and accommodations following schedule changes while minimizing customer inconvenience.
  • Communicate IROP planning to all relevant departments.
  • Promote a positive work environment and foster a supportive workplace culture.
  • Uphold Wasaya's Customer Care Commitments to both internal and external stakeholders.
  • Perform additional related duties as assigned.

Required Skills and Qualifications

  • High school diploma or equivalent; post-secondary education preferred.
  • Proficient computer skills, particularly in MS Office, and adept in using the internet and email.
  • Ability to work collaboratively in a team setting as well as independently.
  • Strong verbal and written communication skills.
  • Excellent attention to detail.
  • Strong problem identification and resolution abilities.
  • Capable of interacting with individuals in a sensitive, tactful, and professional manner.
  • Proficiency in Oji-Cree or Ojibway is an asset.
  • Previous experience in the airline industry is advantageous.
  • Familiarity with First Nations Organizations is beneficial.

Working Conditions

  • Shift work is a requirement.
  • Occasional travel may be necessary.
  • Weekend and evening shifts may be required.

Physical Requirements

  • Ability to lift or move items weighing up to 20 lbs.
  • Manual dexterity is necessary for operating desktop computers and peripherals.

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