Sales Counter Specialist
1 month ago
About Us:
Marks Supply has been a leader in the wholesale distribution of high-quality plumbing, heating, industrial, and HVAC products since 1962.
Our achievements are closely tied to our commitment to delivering outstanding customer service, maintaining a well-informed and skilled workforce, and adopting cutting-edge technology. While our competitors may offer similar products, Marks Supply distinguishes itself through an unwavering dedication to exceptional service. In an industry often viewed as mundane, we strive to introduce a new level of sophistication to our market.
Why Choose Marks Supply:
Marks Supply Inc. is a rapidly expanding organization with a range of exciting career paths, including Inside and Outside Sales, various Warehouse positions, and Showroom Consultants, among others. With multiple wholesale locations and luxury retail showrooms, there are ample opportunities for career advancement.
We provide our employees with engaging work in a vibrant, dynamic setting that promotes learning and personal development. We seek talented and motivated individuals who are eager to thrive in this growth-oriented sector.
Benefits of Being Part of Our Team:
Career advancement opportunities Education Assistance program Comprehensive Group Benefits Employee Assistance program Discounts on products Ongoing professional trainingThe Position:
This role is centered on client engagement, requiring a solid understanding of the industry and a commitment to providing exceptional service while accurately processing orders in our system.
Key Responsibilities:
Leverage product expertise to suggest alternatives to customers when their initial requests cannot be fulfilled; upsell whenever feasible. Engage in continuous product training to ensure comprehensive knowledge of the industry. Collaborate with the Purchasing team to keep them informed about order timelines and notify them of significant orders that may impact inventory levels. Organize customer orders for collection at the counter and manage counter returns. Support warehouse operations with order picking, receiving, shipping, or storage as necessary. Ensure the Counter Zone is restocked daily. Participate in counter promotions, prepare the showroom for counter events, and update monthly specials, including pricing and displays. Fulfill pager duties and Saturday counter shifts as scheduled.About You:
2-3 years of experience with product knowledge in the Plumbing and/or HVAC industry. Strong interpersonal skills and a dedication to customer service to foster and maintain beneficial relationships with suppliers and clients. Excellent organizational abilities to prioritize tasks effectively and manage extensive paperwork. Capability to achieve strategic goals and objectives with minimal supervision. Ability to thrive in a fast-paced, team-oriented environment with high expectations for results. Capacity to exercise sound judgment, assess the significance of situations, and respond appropriately. Proficient understanding of all areas of the ERP (Eclipse) systems. Competence in using standard office equipment, including computers, phones, copiers, and fax machines.-
Sales Counter Specialist
1 month ago
London, Ontario, Canada Marks Supply Inc Full timeAbout Us: Marks Supply has been a leader in the wholesale distribution of high-quality plumbing, heating, industrial, and HVAC products since 1962. Our achievements are directly tied to our commitment to delivering outstanding customer service, maintaining a well-informed and skilled workforce, and adopting innovative technologies. While our competitors...
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Sales Counter Specialist
1 month ago
London, Ontario, Canada Marks Supply Inc Full timeAbout Us: Marks Supply has been a leader in wholesaling high-quality plumbing, heating, industrial, and HVAC products since 1962. Our achievements are directly tied to our commitment to delivering outstanding customer service, maintaining a highly skilled and knowledgeable workforce, and embracing innovative technologies. While our competitors may offer...
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