Retail Operations Supervisor

1 month ago

Middle Sackville, New Brunswick, Canada Xentek Full time
Position Overview

The Retail Operations Supervisor at Xentek is responsible for overseeing the daily functions of the store, ensuring a seamless shopping experience for customers while managing a dedicated team.

Educational Requirements
  • Completion of secondary education is mandatory.
Key Responsibilities
  • Lead and manage team members, delegating tasks effectively.
  • Analyze market trends and consumer behavior to forecast sales and understand competitive dynamics.
  • Establish and enforce pricing strategies and credit policies.
  • Design and execute marketing initiatives to enhance store visibility and sales.
  • Prepare financial plans and track income and expenditures.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Recruit, onboard, and mentor new staff and volunteers.
  • Oversee payroll processes and ensure accurate compensation.
  • Conduct evaluations of employee performance.
  • Manage daily operations, ensuring efficiency and effectiveness.
Transportation and Travel
  • Personal transportation is required.
  • Access to public transport is available.
Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to perform under pressure and meet tight deadlines.
  • Strong attention to detail is essential.
Personal Attributes
  • High energy and enthusiasm.
  • Strong customer service orientation.
  • Excellent interpersonal skills.
  • Collaborative team player.
  • Proficient in multitasking.
Experience
  • Previous experience in a similar role is advantageous.
Benefits
  • Comprehensive health care plan.
  • Permanent employment opportunity.
  • Work language: English.
  • Standard work hours: 40 hours per week.

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