Sales Representative
11 hours ago
Audi Niagara is a leading automotive group, committed to fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands, and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work, and raise families
We are seeking a highly motivated and customer-focused Sales Consultant to join our dynamic team. As a Sales Consultant, you will be responsible for delivering exceptional customer service, utilizing systems and procedures, and consistently meeting or exceeding customer expectations.
Key Responsibilities- Utilize systems and procedures to deliver exceptional customer service on all interactions
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance, and incentive programs
- Project a positive attitude for the benefit of our customers and fellow employees
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion
- Work effectively without supervision
- Attend factory-sponsored and dealer-specified training classes as scheduled by management
- Answer customer service phone calls relating to car sale inquiries
- Ensure customer car quotes are competitive and reasonable
- Keep customers updated by phone as to the progress of their vehicle's delivery
- Inform customers when vehicles are ready to be picked up
- Keep abreast of new equipment, features, and tools available and recommend purchases
- Account for all documents; ensure that none are missing
- Follow up with the factory and distributors regarding late vehicle deliveries
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC)
- Ability to work in adherence to company safety standards at all times
- Comply with all company policies, standards, and procedures
- Other duties as required by management
- High School Diploma or GED is required
- Automotive sales experience preferred
- OMVIC certification is required
- Dealer CRM system experience is required
- Must have a valid Ontario driver's license and good driving record
- Strong computer skills
- Able to effectively communicate both verbally and in writing
- Strong time management and organizational skills
- Proven ability to deliver exceptional customer service
- Excellent problem-solving and organizational skills
- Ability and willingness to be flexible under changing conditions
- Ability to be creative and persuasive in negotiating
- Ability to exhibit professionalism with a positive attitude under pressure
- Well-spoken, friendly, and articulate
- Ability to maintain a high degree of confidentiality
- May be required to work on Saturdays as per business needs
- Must be willing to be flexible with work schedules
- Excellent management support and guidance
- Opportunities through our internal career mobility program
- Access to health, dental, and vision insurance
- Car allowance
- Disability, critical illness, and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service, and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?
This compensation range will be based on knowledge, experience, commission, and bonus earnings
Job Type: Full Time - Permanent
Salary: $50,000 - $150,000 per year
Audi Niagara is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands, and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville, and Toronto. Audi Niagara also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however, only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries, please email us.
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