Call Center Team Lead
4 days ago
We are seeking a highly motivated and experienced Call Center Team Lead to join our dynamic team at OpenRoad Auto Group. As a key member of our Client Contact Center, you will be responsible for leading a team of customer service representatives and driving excellence in customer support.
Key Responsibilities:- Lead a team of customer service representatives and provide guidance and support to ensure exceptional customer experience
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to resolve customer issues and concerns
- Monitor and analyze customer feedback to identify areas for improvement
- Provide coaching and training to team members to enhance their skills and knowledge
- Proven experience in a call center or customer service leadership role
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
- Excellent problem-solving and conflict resolution skills
- Fluency in Mandarin and English is an asset
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
At OpenRoad Auto Group, we are committed to providing our customers with an exceptional experience. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
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Call Center Team Lead
3 days ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeAbout OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide exceptional customer experiences and to be the national leader in customer satisfaction.Job Title: Call Center Team LeadWe are seeking a highly motivated and experienced Call Center Team Lead to join our Client...
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Call Center Team Lead
3 days ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeAbout OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide exceptional customer experiences and to be the national leader in customer satisfaction.Job Title: Call Center Team LeadWe are seeking a highly motivated and experienced Call Center Team Lead to join our Client...
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Call Center Team Lead
7 days ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential with OpenRoad Auto GroupWe are seeking a highly motivated and experienced Call Center Team Lead to join our dynamic team at OpenRoad Auto Group. As a key member of our Client Contact Center, you will be responsible for leading a team of customer service representatives and driving excellence in customer support.Key Responsibilities:Lead...
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Call Center Team Lead
7 days ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential with OpenRoad Auto GroupWe are seeking a highly motivated and experienced Call Center Team Lead to join our dynamic team at OpenRoad Auto Group. As a key member of our Client Contact Center, you will be responsible for leading a team of customer service representatives and driving excellence in customer support.Key Responsibilities:Lead...
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Call Center Team Lead
2 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Call Center Team Lead to join our team at OpenRoad Auto Group. As a Team Lead, you will be responsible for leading a team of customer support specialists and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead a team of customer support specialists and...
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Call Center Team Lead
2 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Call Center Team Lead to join our team at OpenRoad Auto Group. As a Team Lead, you will be responsible for leading a team of customer support specialists and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead a team of customer support specialists and...
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Call Center Team Lead
18 hours ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential with OpenRoad Auto GroupAt OpenRoad Auto Group, we're committed to delivering exceptional customer experiences and fostering a culture of growth and innovation. As a Call Center Team Lead, you'll play a vital role in driving our customer support excellence and empowering our team members to succeed.Key Responsibilities:Lead and mentor a...
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Call Center Team Lead
2 days ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential with OpenRoad Auto GroupAt OpenRoad Auto Group, we're committed to delivering exceptional customer experiences and fostering a culture of growth and innovation. As a Call Center Team Lead, you'll play a vital role in driving our customer support excellence and empowering our team members to succeed.Key Responsibilities:Lead and mentor a...
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Call Center Specialist
2 weeks ago
Burnaby, British Columbia, Canada The Acquisition Group Full timeUnlock Your Potential in a Fast-Paced Sales EnvironmentThe Acquisition Group is a leading sales and marketing firm that specializes in client acquisitions. We are seeking highly motivated and people-oriented individuals to join our expanding team as call center agents to represent our client TELUS Communications.About the RoleAs a call center sales agent,...
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Call Center Specialist
2 weeks ago
Burnaby, British Columbia, Canada The Acquisition Group Full timeUnlock Your Potential in a Fast-Paced Sales EnvironmentThe Acquisition Group is a leading sales and marketing firm that specializes in client acquisitions. We are seeking highly motivated and people-oriented individuals to join our expanding team as call center agents to represent our client TELUS Communications.About the RoleAs a call center sales agent,...
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Distribution Center Operations Lead
4 weeks ago
Burnaby, British Columbia, Canada Refrigerative Supply Limited Full timeRefrigerative Supply Limited is seeking a dedicated and experienced Distribution Center Manager to oversee the daily operations of our distribution center. This role plays a vital part in ensuring that our internal and external customers receive exceptional service and that our products are handled efficiently and effectively. Reporting directly to the...
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Center Director
2 weeks ago
Burnaby, British Columbia, Canada Code Ninjas Full time**Job Summary**Code Ninjas is seeking a highly motivated and experienced professional to lead our kids coding program as a Center Director. As a key member of our team, you will be responsible for ensuring the success of our franchise and delivering an exceptional experience for our customers.**Key Responsibilities**Develop and implement effective strategies...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Center Manager to join our team at Carrier Enterprise Canada. As a Sales Center Manager, you will be responsible for leading a team of sales professionals to achieve sales and profit objectives.Key ResponsibilitiesLeadership and ManagementLead and manage a team of sales professionals to...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Center Manager to join our team at Carrier Enterprise Canada. As a Sales Center Manager, you will be responsible for leading a team of sales professionals to achieve sales and profit objectives.Key ResponsibilitiesLeadership and ManagementLead and manage a team of sales professionals to...
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Sales Center Manager
1 week ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full time{"title": "Sales Center Manager", "subtitle": "Lead Sales Center Operations", "content": "As a Sales Center Manager at Carrier Enterprise Canada, you will be responsible for leading the sales center operations to achieve short- and long-term sales and profit objectives. You will oversee the sales & profitability and sales center operations goals related to...
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Sales Center Manager
7 days ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full time{"title": "Sales Center Manager", "subtitle": "Lead Sales Center Operations", "content": "As a Sales Center Manager at Carrier Enterprise Canada, you will be responsible for leading the sales center operations to achieve short- and long-term sales and profit objectives. You will oversee the sales & profitability and sales center operations goals related to...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Center Manager to join our team at Carrier Enterprise Canada. As a Sales Center Manager, you will be responsible for overseeing the sales and profitability of a group of Sales Centers in an assigned market.Key ResponsibilitiesLeadership and ManagementProvide leadership to the sales center...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Center Manager to join our team at Carrier Enterprise Canada. As a Sales Center Manager, you will be responsible for overseeing the sales and profitability of a group of Sales Centers in an assigned market.Key ResponsibilitiesLeadership and ManagementProvide leadership to the sales center...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeJob OpportunityPosition: Sales Center ManagerReporting to: Regional General ManagerLocation: CanadaAbout Us: Carrier Enterprise Canada is a leading distributor of HVAC/R equipment and parts, with 36 locations across the country.The Opportunity:We are seeking an experienced Sales Center Manager to oversee the sales and profitability of a group of Sales...
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Sales Center Director
2 weeks ago
Burnaby, British Columbia, Canada Carrier Enterprise Canada Full timeJob OpportunityPosition: Sales Center ManagerReporting to: Regional General ManagerLocation: CanadaAbout Us: Carrier Enterprise Canada is a leading distributor of HVAC/R equipment and parts, with 36 locations across the country.The Opportunity:We are seeking an experienced Sales Center Manager to oversee the sales and profitability of a group of Sales...