Senior Marketing Director, Advisor Experience Strategist

3 weeks ago

Old Toronto, Ontario, Canada Raymond James Financial Full time
About the Role

We are seeking a seasoned marketing professional to lead our Advisor Experience team at Raymond James Financial. As a Senior Marketing Director, Advisor Experience Strategist, you will be responsible for designing, implementing, and optimizing the way we help advisors market their practices.

Key Responsibilities
  • Collaborate with advisors and marketing teams to develop solutions and make recommendations that help advisors market their business.
  • Champion best practice, with a digital-first mindset, finding ways to advance our marketing offer and deliver results.
  • Participate in project and program design, considering the bigger picture and future state, to inform and enhance our service model.
  • Break down strategic problems and opportunities, analyze data and information to provide insights and recommendations to help our marketing practice deliver value at scale, in personalized, turnkey ways.
  • Monitor and track performance against our service levels, with attention to detail and expectation management, working with the team to manage priorities and resourcing demands.
  • Lead a team focused on enablement, workflow, and quality assurance, with care to their growth and engagement.
What We Offer

At Raymond James Financial, we invest in our people and offer a competitive compensation and benefits package, including flexible workstyles, health benefits, RRSP matching, employee stock purchase plan, paid time off, volunteer days, discretionary bonuses, tuition reimbursement, and more.

Requirements
  • Degree in business administration, marketing, or other relevant programs.
  • 10+ years of progressive experience in marketing, program, or project management.
  • Preference for experience in the wealth management space, working with advisors.
  • Experience creating and executing a marketing plan that builds awareness and drives leads.
  • Strong sense of design, customer experience, and digital best practice.
  • Excellent verbal and written communication skills to effectively articulate ideas, present findings, and influence stakeholders at all levels of the organization.
  • Ability to effectively manage multiple projects simultaneously, from inception to completion.
  • Customer-centric mindset: deep understanding of customer needs, preferences, and pain points with relentless focus on delivering experiences that add value and deliver results.
  • Effective collaboration with diverse teams to align and implement marketing solutions.
  • Experience managing and motivating direct reports.
Our Culture

We value and respect the uniqueness, experiences, and backgrounds of all our associates. When associates bring their best authentic self, our organization, clients, and communities thrive; it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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